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They had heard about Stuart Ross, a veteran of the Japanese working practices of kaizen and lean manufacturing.
I was just in Japan, where I talked about kaizen , the Japanese principle of continuous improvement.
It was rather the extension to kaizen , with continuous improvement meetings providing the rituals of affirmation, that bonded employee representatives to the game of musical chairs.
Their emphasis on quality in all aspects of production is typified by the Japanese concept of kaizen , the practice of involving all employees in the search for continuous improvement.
Of course, the carmaker has always moved steadily forward: Its executives created the doctrine of kaizen , or continuous improvement.
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